The Waco Regional Airport Emergency Operations Hub provides information on how the airport prepares for, responds to, and manages irregular operations and emergency situations. This includes aircraft diversions, tarmac delays, passenger care during disruptions, and coordination with airlines, federal agencies, and local emergency responders.
The airport follows all applicable Federal Aviation Administration (FAA) requirements to ensure safety, security, and continuity of operations for passengers, tenants, and airport users.
Purpose of the Emergency Contingency Plan
This plan is designed to:
- Ensure the safety and well-being of passengers and airport users during irregular operations
- Coordinate response procedures during delays, diversions, and emergency events
- Provide clear roles and responsibilities for airport staff, airlines, and support agencies
- Maintain compliance with FAA Airport Emergency Plan and Contingency Plan requirements
- Support efficient communication during operational disruptions
- Types of Situations Covered
This plan may be activated during events such as:
- Aircraft diversions to Waco Regional Airport
- Extended ground delays or tarmac delays
- Severe weather events affecting airport operations
- Medical emergencies involving passengers or crew
- Security incidents or law enforcement response situations
- Facility outages or infrastructure disruptions
- Irregular airline operations requiring passenger deplanement support
- Passenger Care During Irregular Operations
Waco Regional Airport works in coordination with airlines and partners to support passengers during disruptions. Depending on the situation, assistance may include:
- Access to terminal facilities when available
- Coordination for food and water during extended delays
- Communication support regarding flight status updates
- Assistance with rebooking or onward travel (managed by the airline)
- Support for passengers with accessibility needs in compliance with ADA requirements
Passenger care responsibilities remain primarily with the airline; the airport provides coordination and facility support as needed.
When aircraft are diverted to Waco Regional Airport:
- The airport coordinates with air traffic control and airline operations
- Available gates, ramps, or parking positions are assigned based on capacity
- Ground handling and fueling services are coordinated as needed
- Passenger deplanement is supported when required and safe to do so
- Emergency services are available on-site or placed on standby depending on conditions
Airport Operations
- Coordinates overall response activities
- Communicates with FAA, airlines, and emergency responders
- Manages airport facilities and ground operations
Airlines
- Responsible for passenger care, communication, and rebooking
- Manage boarding, deplaning, and customer service functions
- Coordinate with airport staff for facility needs
Emergency Responders
- Provide medical, fire, and law enforcement support as needed
- Assist in safety and incident response operations
- Federal Partners (FAA/TSA/CBP where applicable)
- Provide regulatory oversight and operational coordination
- Support safety, security, and compliance functions
Communication During Disruptions
During irregular operations, information may be shared through:
- Airline flight status systems
- Airport operational coordination channels
- On-site airport staff announcements when applicable
- Coordination with emergency services and federal agencies
Passengers should always refer to their airline for the most direct and up-to-date flight information.
Waco Regional Airport is committed to providing accessible facilities and services for all passengers. During emergency or irregular operations:
- Accessible routes and facilities will remain a priority
- Assistance will be provided upon request where operationally feasible
- Service animals are accommodated in accordance with federal regulations
- Reasonable accommodations are made for passengers with disabilities
This Emergency Operations Hub content is reviewed regularly to ensure compliance with FAA requirements and alignment with current airport operations.
Last Reviewed: June 2026
Next Review Cycle: As required by FAA updates or operational changes