Accessibility & Assistance
Waco Regional Airport is committed to providing an accessible and welcoming experience for all travelers. Accessibility services are provided through a partnership between the airport, airlines, the Transportation Security Administration (TSA), and the City of Waco. Depending on the type of assistance you need, the appropriate point of contact may vary.
Airline Assistance
If you require assistance related to your flight, please contact your airline before you travel. Airlines can arrange services such as:
- Wheelchair assistance
- Boarding and deplaning assistance
- Assistance navigating the airport
- Seating accommodations
- Transportation of mobility devices
- Assistance for passengers with vision or hearing disabilities
American Airlines Special Assistance
Phone: (800) 237-7976
Airport Accessibility
For questions about accessibility within the airport terminal or airport facilities, contact Waco Regional Airport Administration.
Examples include:
- Accessible parking
- Building accessibility
- Elevators and restrooms
- Terminal accessibility questions
- General accessibility assistance
Airport Administration
Email: airportinfo@wacotx.gov
TSA Security Assistance
The Transportation Security Administration (TSA) offers resources and assistance for passengers who may need additional support during the security screening process, including travelers with disabilities, medical conditions, or mobility equipment.
TSA Cares can provide information about screening procedures and help travelers prepare for their trip.
TSA Cares – Disabilities and Medical Conditions
Additional ADA Assistance
If you were unable to find the accommodations you needed at Waco Regional Airport, or you have questions about accessibility services provided by the City of Waco, please contact the City's ADA Coordinator.
Lhea Homesley
ADA Coordinator
Phone: (254) 750-5693
Email: lheah@wacotx.gov